7 Tips for New Sprinter Owners

If you’ve just bought a Sprinter and haven’t read through your lengthy owner’s manual, you may not know some of the tips and tricks that allow you to get the most out of your van. We’ve compiled a list of a few noteworthy things to help you understand your Sprinter.

Tip 1: Daytime Running Lights (DRL)

Driving your Sprinter with only DRL’s results in the backlighting for the heating controls and dashboard switches staying off. When these are on, you will only be able to flash your high beam. To enable the constant high beam, you must twist the stalk at the end and manually turn on your lights.

Tip 2: Shift Select

By gently bumping the shift lever from side to side, you can select the forward gears. You will know what gear is selected by looking at the gear number on the dashboard. When the van is in “Drive”, it is actually an overdrive gear ratio, so it is advised that you shift down a gear on long uphill gradients.

Tip 3: Side Mirrors

On Sprinters, the flat side mirrors have huge blind spots. It is recommended to get into the habit of checking the smaller top mirror before making any lane changes. If you don’t have the small top mirror, you should maybe consider adding stick-on blind spot mirrors.

Tip 4: Backup Alarm

The Original Equipment Manufacturer (OEM) backup alarm has a low volume feature. To toggle the noise level, move the shifter to neutral and reverse. This will toggle the noise up and down.

Tip 5: ASR/ESP

The Anti-Skid Response/Electronic Stability Program will take over the van by using braking controls if it senses your wheels sliding or if you are skidding. When this happens, the brakes will “pulse”, activating a chattering noise that may sound like a driveline component problem, but don’t worry, this is normal. These systems usually kick-in in unusual conditions such as icy roads.

Tip 6: Tire Size

It is fairly obvious that all the tires on your Sprinter need to be the same size. The previously mentioned ESP will monitor and compare the wheel speeds while the van is moving. The ESP will analyze them and determine whether they are different sizes. The computer will see that as a problem and notify you.

Tip 7: Speed Limiter

U.S. and Canadian Sprinters have speed limiters on them. Often, these limiters are set to a maximum speed of 85 mph, but usually, stock tires will max out the vans speed at 82 or 83 mph. This speed limiter can be removed by a professional.

If you are interested in adjusting your Sprinter’s stock settings or suspect there may be something wrong with your vehicle, head to Sprinter Gurus. We offer services and repairs with talented, professional technicians that will find and fix any problem.

Tips When Buying a Mercedes Sprinter Van

We know that buying a vehicle, new or used, can be so stressful. There are tips and tricks that can be exploited when buying, especially with Mercedes Sprinter vans. Regardless of whether you use them for commercial purposes or for pleasure, it is important you know what to look for Luckily for you, we have provided a quick and easy guide on buying new and used Sprinter vans.


The feeling of buying a new van is incredible. From the fresh, clean body to the smell of the interior, it’s difficult to beat. But no matter its intent, one does not just walk into a dealership, pick the first Sprinter they see and drive away. Here are the steps you should take to ensure you have the right one.

  • Know your budget
    If you have a number in mind, stick to it. It is the primary goal of a salesperson to upsell you on your dream van, so it is important that you don’t stray. Haggle with the dealer until you get the best possible price that you are both happy with.
  • Research
    Thankfully, we have the internet. Research all your different options before purchasing a new Sprinter. If you’re buying a van for your business, you need to know if it will serve its purpose correctly. Can it fit all your tools? Can seats be fitted?
  • Ask questions
    Use questions to get every last drop of information out of the salesperson. You need to feel absolutely confident that the van you are buying is the van you want. Ask technical questions to see if the salesperson knows their vans too, that way you could get a better price from them.



Sometimes, you can get a better deal from a used van than a new one, and often you won’t be able to tell the difference. However, with a pre-owned van, you may not know what you’re getting so it is important to find out as much as possible before making your purchase.

  • Check the body thoroughly
    When looking for a pre-owned van you should look for dents, scratches, chips, worn tires and chipped windows. Also look for any indications that it has been in an accident.
  • Look under the hood
    For those that know what they are looking for this is easy. Check that the belts and hoses do not have any cracks or wear on them. Look at the engine block for any leaks or signs of corrosion. Pull out the dipstick an check the oil level. Inspecting the timing belt for wear is important, as a snapped belt can cause serious damage to the engine if not replaced in time.
    If you don’t know what you’re looking at, head on down to Sprinter Gurus. Their specialist technicians can identify any issues with the vehicle and tell you whether its worth buying or not.
  • Test drive the van
    This is crucial in determining whether the van runs properly when on the road.
  • Check the service history
    Looking at the service maintenance log will notify you of any past issues or problem that the Sprinter had. This information is important when making your decision.


There are always numerous factors to consider when purchasing a Sprinter van. One thing that you can be sure of is the reliability and capability of a Sprinter. If you purchase a van and are in need of a service or any repairs, visit Sprinter Gurus to ensure that your Sprinter is taken care of.

Glow Plug Failures in Sprinters and How to Fix Them

Overall, Sprinters are highly reliable vehicles. As a result, they are popular among businesses and organizations for commercial use, even being used by emergency services. Despite their efficiency and reliability, there are issues that befall Sprinter vans. In this blog, we’ll explain a common problem with glow plugs and how to overcome it.

What is a Glow Plug

A glow plug is an electrical heating device that helps diesel-powered vehicles reach the required ignition temperature. Compression temperature in a cold diesel engine may not be high enough to ignite the engine, therefore, a glow plug is required.

Typically, a glow plug is comprised of a heating coil in a metal tube that is closed at one end and filled with insulating ceramic powder. When a glow plug is electrically energized, the heated portion reaches temperatures of more than 1000 degrees Celsius within just a few seconds, igniting the engine.

Glow Plug Failures in Sprinters

It is rather common in T1N Sprinters for the glow plugs to seize into the cylinder head, meaning major repairs may be needed. The engine control module (ECM) does monitor the glow plugs and if a problem arises, can issue a fault. Inevitably, glow plugs do wear over time, but this can be an easy procedure to fix. However, such a repair does require caution as they can be difficult to remove. Don’t apply too much force as broken glow plugs are expensive to replace, so the best time to remove glow plugs is when the engine is warm (not hot). After driving your vehicle, leave it for around 30-40 minutes before attempting to remove the glow plugs and replacing them.

Alternatively, to make the process much easier, you could leave the task to the professionals who are guaranteed to get the job done right. So head on down to Sprinter Gurus to ensure that your glow plug failure is corrected properly by the experts.

What is Fuel Injector “Black Death”?

What is the dreaded “Black Death” that many sprinter van owners have come to know? How do you know if your vehicle is affected? What can you do to repair and prevent it? The Black Death is a mechanical issue involving your vehicles fuel injectors and more specifically their seals. This problem is given its name due to the thick black residue found underneath the plastic injector cover. This black residue is a buildup of carbon as a result of a leaking fuel injector. These leaks can arise from a few different causes including; faulty injector seals, improperly installed seals, or incorrect seals being installed. So how can you tell if your van is having this issue? There are a few red flags that show when it comes to Black Death that you can look out for including; rattling sounds from the engine, hissing or leaking sounds from the engine, failure to start, and obviously removing the cover and checking for the black residue carbon buildups. So your van has the “Black Death”, it’s not the end of the world, there are a few steps you can take to fix your leaking injector and restore your engine back to its originality.

The first thing you should do is remove your leaking injector. (You’ll see the white mist escaping the injector when running). To do this disconnect the fuel line to the injector, disconnect the wires to the injector, remove the injector bolt, and use one or two screw drivers to pry the injector from its seat. (This takes time, be patient and do not use too much force in risk of breaking the injector). Once the injector is out, determine whether or not the entire injector or just the seal needs to be replaced based on exterior wear.

Side Note – Once you remove the injector bolt you MUST purchase a new one to replace, these are only meant to be installed once and cannot be reinstalled. Once you finish with the cleanup process, follow the steps on removing the injector in reverse order. After replaced, make sure to properly torque down the bolt to the correct specification and clean off the rest of the carbon buildup.

Resetting the Mercedes Sprinter Van Service Warning Light

Resetting the Mercedes Sprinter Van Service Warning Light

Having issues with any of your vehicle’s function could be a total discouragement especially when you are dealing with expensive transports like the Mercedes Sprinter. But did you know that this van has an onboard diagnostic system that traces failures? This unique feature triggers a “Service Soon” light that appears on the Sprinter’s dashboard when the vehicle needs to be serviced. One great innovation of Mercedes is that it doesn’t require special tools to reset the warning light. However, you need to do the work yourself or have it serviced before you can manually reset and turn-off the van’s warning light.

Here are the steps:

  • Insert the key into the ignition and turn it to the “ON” position, but don’t start the engine yet. Search for the tachometer and speedometer displays on the instrument panel.
  • At the lower left part of the steering wheel, press the button. The display panel will show why the vehicle needs servicing.
  • On the left side of the instrument panel, find and press the reset button. Hold the button for three seconds before releasing it.
  • Press the reset button the second time and hold it until the display will show that it has been reset. Turn off the vehicle and wait for 60 seconds.
  • Switch on the engine and confirm that the service light has turned off.